Terms & Conditions

Effective Date: October 1, 2025
Business Name: Michelle L. Miller, Inc.
Website: www.michellelmiller.com

1. Overview

These Terms & Conditions (“Terms”) govern your use of this website and any services provided by Michelle L. Miller, Inc. By accessing this site or engaging in services, you agree to these Terms.

If you do not agree, please do not use this website or services.

2. Services

Michelle L. Miller, Inc. provides executive coaching, leadership development, strategy advisory, and related consulting services.

All services are intended for educational, personal development, and informational purposes only and are not a substitute for legal, financial, medical, or psychological advice.

3. Client Responsibility

You acknowledge that:

  • You are fully responsible for your decisions, actions, and results

  • Coaching and advisory services do not guarantee specific outcomes

  • Results vary based on individual effort, circumstances, and implementation

You agree to take full responsibility for your personal, professional, and financial decisions.

4. Payments & Fees

  • All fees are listed in USD unless otherwise stated

  • Payment is required prior to services unless otherwise agreed in writing

  • Packages, retainers, and sessions are non-refundable unless explicitly stated

  • Late payments may result in suspension of services

5. Cancellation & Re-scheduling Policy

  • Sessions may be rescheduled with at least 48 hours’ notice

  • Cancellations made within 48 hours may be forfeited

  • No-shows will be charged in full

6. Confidentiality

We respect your privacy and confidentiality.

  • All client information shared during sessions will be kept confidential

  • Exceptions include legal obligations or risk of harm to yourself or others

7. Intellectual Property

All content on this website, including:

  • Text

  • Frameworks

  • Tools

  • PDFs

  • Programs

… are the intellectual property of Michelle L. Miller, Inc.

You may not reproduce, distribute, or use materials without written permission.

8. No Guarantees

We do not guarantee:

  • Business results

  • Financial outcomes

  • Relationship outcomes

  • Career advancements

Any testimonials or examples are not promises of results.

9. Limitation of Liability

To the fullest extent permitted by law:

Michelle L. Miller, Inc. shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use of this website

  • Participation in coaching or consulting services

10. Assumption of Risk

You acknowledge that engaging in personal development, coaching, and business strategy work involves inherent risks, including emotional discomfort, uncertainty, and change.

You voluntarily accept these risks.

11. Third-Party Tools & Links

This website may include links to third-party platforms (e.g., scheduling, payment processors). We are not responsible for their content, policies, or practices.

12. Termination

We reserve the right to:

  • Refuse or terminate service at our discretion

  • Cancel access if Terms are violated

13. Governing Law

These Terms are governed by the laws of the State of New York, United States.

14. Updates to Terms

We may update these Terms at any time. Continued use of the website or services constitutes acceptance of those changes.

15. Contact Information

For questions regarding these Terms, please contact: info@michellelmiller.com